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Last updated: June 17, 2026

Support Policy

This Support Policy explains how Flintime Inc. handles account assistance, access issues, and service concerns for PermitSmash users, including driving schools, staff, and enrolled students.

Support scope

  • Account access issues (sign-in, verification, profile updates).
  • Platform bugs, billing questions, and feature issues.
  • Data correction and account-closure requests.
  • Driving school account setup, student/instructor records, and schedule-related issues.
  • Messaging support for SMS/email delivery, opt-out handling, and notification troubleshooting.

How to request help

  1. Email support@PermitSmash.com from the email tied to your account.
  2. Include your full name and a short description of the issue.
  3. Attach screenshots or device details when relevant.

Response times

We aim to respond within one business day. Complex requests may take longer if investigation is required.

Contact

Flintime Inc. (PermitSmash)
For support questions, email support@PermitSmash.com.